* Cancellations: All refunds will be made within 90 days from the last day of the month you are canceling in.

Dialup: If you paid for a 6 month or a year account in advance and do not finish out that commitment you will then be charged the full amount starting from your start date. DSL cancels: When you sign up for DSL it is a one year agreement. If the DSL is cancelled before your one year agreement is finished there will be a $250.00 cancel fee. If any DSL accounts with JMZ are switched to another provider such as Windstream, SBC, Sprint, etc. without notice to JMZ before switching, you will be charged a $250.00 cancel fee. If you paid for a 6 month or a year account in advance and do not finish out that commitment you will then be charged the full amount starting from your start date.

Monthly Credit Card or Auto W/Draw Users: If you pay by credit card, you must cancel before the 15th when we run your card through or there will be a credit card cancellation fee of $10.00 + tax. All refunds will be made within 90 days from the last day of the month you are canceling in.
All accounts not paid by the last business day of the month will then be deleted from our servers within the business hrs. of that day.
Invoices for internet and hosting services go out on the 1st of each month for the following month of service and are due on the 16th. Any invoices past due will be charged a $2.00 late fee. Any account not paid in full by the last business day of the month will then be shut off. There will be a re-setup fee to come back on and a new username & password will be needed.

* Web email access: JMZ has e-mail available here and anywhere in the world, as long as you have your username and password. CLICK HERE

* Spam Filter: JMZ does have a spam filter on our servers. JMZ cannot catch all spam that is sent or received and we cannot stop spam that our customers signed up for. JMZ will do the best that we can do with the software that is on our servers.

* Anti-Virus: JMZ does have an anti-virus program on our servers. JMZ can not catch all the viruses to each and every email address. It is the customers responsibility to have Norton Anti-Virus software or compatible software on their computers.